Privacy Policy for drelivonara.com

At drelivonara.com, we respect your privacy and take steps to safeguard your personal information. This policy explains what data we collect, how it is used, and the rights you have regarding your information on our website.

Information We Collect and Store

We collect information to operate our services effectively and provide you with the best experience possible.

• Personal details like name, email address, and contact information you provide directly to us.
• Automatically collected technical data, including IP address, browser type, and device information for website analytics.
• Cookies and similar technologies to enhance your user experience and remember your preferences while you visit our site.
• Records of consent, enquiry history, and communications with our support team for service support and compliance.

How We Use Your Data

Your information enables us to continuously improve our website and communicate effectively with you.

• To provide, personalise, and enhance our services to meet your needs efficiently.
• To send updates, news, or notifications related to our services and offerings based on your preferences.
• To analyse website usage trends and improve the performance and features of our platform.
• To address enquiries and technical issues, ensuring effective support and compliance with relevant laws.

Legal Basis for Processing

We process your data under GDPR and applicable Australian regulations based on certain lawful grounds.

We process personal data when necessary for service delivery, contractual obligations, or with your explicit consent. We also rely on legitimate business interests, provided they do not override your privacy protections.

Sharing Your Information

We do not sell your personal data. Information is shared only in specific circumstances to support our services.

• Trusted third parties help us provide hosting, maintenance, communications, security, or analytics while following strict data agreements.
• Legal or regulatory obligations may require disclosure to comply with relevant Australian or international laws.
• In event of business transfers, such as mergers or acquisitions, your data may be transferred but protections will continue to apply.

Data Security

We use technical and organisational measures to protect your information. While no system is completely secure, we limit data access to authorised staff, routinely monitor for vulnerabilities, and store your details securely according to Australian laws. We encourage users to use secure passwords and update them regularly for additional protection.

Your Rights

You may access, correct, or request deletion of your personal data under applicable law.

• Request a copy of the personal information we hold about you at any time.
• Ask for corrections to inaccurate or incomplete information on your profile.
• Withdraw your consent for specific data uses where applicable, including direct marketing.
• Ask us to delete your personal data when it's no longer required by law or under contract.

Cookies and Technology

We use cookies and similar technologies to ensure our website works efficiently, remember your preferences, and analyse site performance. You may adjust your browser settings to restrict cookies, but this may limit some functionality.

See Cookie Policy See Cookie Policy

Contact Details

If you have any questions or concerns about our privacy practices or need to request access to your personal data, please get in touch.

Changes to the Policy

This policy may be updated occasionally to reflect changes in our services, privacy practices, or Australian regulations. We encourage you to review this page regularly for the latest information.